Shipping & Delivery
At Charter Wear, we want your online shopping experience to be simple, convenient, and reliable from checkout to doorstep.
We offer nationwide delivery across Pakistan on our women's clothing collections, including our Ready to Wear and New Arrivals.
Choose between FREE Standard Delivery or our faster Express Delivery option at checkout.
Our Delivery Options
| Delivery Method | Delivery Time | Shipping Charges |
|---|---|---|
| Standard Delivery | 3–4 working days | FREE |
| Express Delivery | 2–3 working days | Rs. 250/- |
Standard Delivery — FREE
Our Standard Delivery option is completely free.
Delivery time: 3–4 working days
Shipping charges: FREE
Standard Delivery is an ideal choice if you don't need your order urgently and want to enjoy free delivery across Pakistan.
Express Delivery — Rs. 250/-
Need your order sooner?
Choose Express Delivery for faster delivery.
Delivery time: 2–3 working days
Shipping charges: Rs. 250/-
Express Delivery is a convenient option when you need your online clothing order delivered faster.
Order Processing & Dispatch
After your order is successfully placed and confirmed, our team prepares it for dispatch.
Orders are generally processed and dispatched within 1–2 working days.
Please note that the delivery timeframe begins after the order has been processed/dispatched.
During major sales, festive campaigns, Eid promotions, or periods of unusually high order volume, processing may take longer than usual.
Nationwide Delivery Across Pakistan
Charter Wear provides delivery across Pakistan to serviceable locations.
Whether you're shopping from a major city or another serviceable area, we aim to get your order delivered safely to your provided address.
We recommend entering your complete delivery details during checkout to avoid unnecessary delays.
Cash on Delivery in Pakistan
Cash on Delivery (COD) is available for eligible Charter Wear orders across Pakistan.
This allows you to place your order online and pay when your parcel is delivered.
For successful delivery, please provide accurate:
- Full Name
- Active Phone Number
- Complete Address
- Area
- City
An incorrect or incomplete phone number or address may result in delivery delays or an unsuccessful delivery attempt.
Delivery Time
Your selected delivery option determines the estimated delivery timeframe:
Standard Delivery: 3–4 working days
Express Delivery: 2–3 working days
Delivery times are estimates and may vary depending on:
- Delivery location
- Courier operations
- Weather conditions
- Public holidays
- Unforeseen logistical circumstances
- High order volumes during sales
Remote or less frequently serviced locations may require additional time.
Delivery During Sales & Festive Seasons
We love bringing you special offers and seasonal collections, but promotional periods can also mean a higher number of orders.
During:
- Eid sales
- Festive collections
- Clearance sales
- Special promotions
- Major campaigns
dispatch and delivery may take longer than the standard estimated timeframe.
We appreciate your patience during busy periods.
Can I Change My Delivery Address?
If you need to change your delivery address after placing an order, contact us as soon as possible.
We will try to assist where possible, but an address change may not be possible once your order has been processed or dispatched.
Always check your address carefully before completing checkout.
What If I Am Not Available When My Order Arrives?
If you are unavailable when the courier attempts delivery, another delivery attempt may be made according to the courier's procedures.
To avoid delays, we recommend providing a delivery address where someone is available to receive the parcel.
What If I Receive a Damaged or Incorrect Item?
If you receive a damaged or incorrect product, please contact Charter Wear customer support as soon as possible.
Eligible cases are handled according to our Exchange & Return Policy.
Please keep the product in its original condition and retain the original tags.
Need Help With Your Order?
Have a question about your delivery, shipping option, or order?
Our team is here to help.
+92 3004027529 for assistance with your order or delivery.
Frequently Asked Questions
How much is Standard Delivery at Charter Wear?
Standard Delivery is FREE for eligible Charter Wear orders.
How much does Express Delivery cost?
Express Delivery costs Rs. 250/- for eligible orders.
How long does Standard Delivery take?
Standard Delivery generally takes 3–4 working days.
How long does Express Delivery take?
Express Delivery generally takes 2–3 working days.
Does Charter Wear offer Cash on Delivery?
Yes. Cash on Delivery (COD) is available for eligible orders across Pakistan.
Do you deliver women's clothing across Pakistan?
Yes. Charter Wear offers nationwide delivery across Pakistan to serviceable locations.
When will my order be dispatched?
Orders are generally processed and dispatched within 1–2 working days after confirmation.
Which delivery option should I choose?
Choose Standard Delivery if you want free shipping and don't need your order urgently. Choose Express Delivery if you want a faster delivery option.
Can delivery take longer during sales?
Yes. During major sales, Eid campaigns, festive seasons, and periods of high order volume, processing or delivery may take longer than standard estimates.
Can I change my delivery address after placing an order?
Contact us as soon as possible. Address changes may not be possible once an order has been processed or dispatched.
What should I do if I receive the wrong product?
Contact Charter Wear customer support as soon as possible. Eligible incorrect or damaged items are handled according to our Exchange & Return Policy.
Where can I see my shipping charges?
Your applicable shipping option and charges are displayed during checkout before you complete your order.